Privacy Policy
Last updated: October 2026
ClearSpeak Manila provides one-to-one pronunciation and clarity coaching. This page explains what personal information we collect when you sign up or get in touch, why we collect it, and what we do with it. We handle personal information in line with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
Who is responsible for your information
ClearSpeak Manila, operated by Josh Taylor, Makati, Metro Manila, Philippines. You can contact us at josh@clearspeakmanila.com about anything on this page.
What we collect
When you sign up for a free session or contact us, we may collect:
- Your name
- Your email address
- Your phone or WhatsApp number
- Your employer or account type, if you choose to tell us
- Your preferred session time and anything you tell us about what you would like to improve
If you book a session, we may also take notes on your speech so that we can coach you properly. We only record a session if you agree to it first.
Why we collect it
- To contact you and arrange your free assessment or paid sessions
- To prepare for and deliver your coaching
- To reply to your questions
- To follow up about sessions you have booked or asked about
We do not sell your information and we do not use it to send you unrelated marketing.
Who can see it
Only ClearSpeak Manila can see the details you give us. Our forms and messages are handled through services such as Facebook (Meta), Google, Microsoft Teams and our email provider, which store and process data on our behalf under their own privacy terms. We do not share your information with anyone else unless the law requires it.
How long we keep it
We keep your details only as long as we need them to arrange and deliver sessions, or for up to 12 months after our last contact if you are not a client. Session recordings, if you agreed to any, are deleted when you ask us to or when we stop working together.
Your rights
Under the Data Privacy Act you have the right to be informed about how your data is used, to access and correct it, to ask us to delete or stop using it, and to withdraw your consent at any time. To use any of these rights, email josh@clearspeakmanila.com. You also have the right to complain to the National Privacy Commission at privacy.gov.ph.
Testimonials
We will only use your name, words or audio in any testimonial or marketing if you have given us clear permission first, and you can withdraw that permission whenever you like.
Changes to this policy
If we change this policy we will update the date at the top of this page.